Refund policy
- Made-to-order products: All items are printed on demand specifically for each order, so refunds are not offered.
- Return window for issues: Claims for quality or shipping errors must be submitted within 30 days of the order date.
- Where returns go: All returns are sent back to our facility. Once received, you’ll get instructions to reuse or reship the items for additional shipping fees.
- Reshipping & ownership: You may have returned items reshipped to you; you are responsible for any additional shipping costs and for handling any resale/shipping to your customer.
- Unclaimed returns: After we notify you of a returned package, you have 14 days to request reshipping. If we don’t hear from you within 14 days, the package will be utilized and no refunds will be provided.
- Stocking returns: Returned items cannot be stored or stocked by us for future orders.